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Cooking
the Books: Furniture Shell Games
Twice a month, Chad Cook answers questions about money, where it
goes, and what it does. Have a question? Shoot.
Q: So, I keep seeing commercials
for furniture places where they're offering you a couch without
payments for years and years... I'm pretty sure one of them lets
you off until 2010, even. How are these guys making any money?
It's tough to get into specifics without
seeing the exact commercial you're talking about (or even knowing
what company you mean), but I can talk about some general cases.
It could very well be that the company is
in trouble and they are trying to make their monthly payroll, but
assuming that the furniture store in question is fairly large, my
guess would be that they have entered into a private label financing
arrangement with a specialty finance company. The gist is of private
label financing is that a finance company collects and services
debts under the name of the retailer. Usually "no-payments
until...." programs include a clause to the effect that if
the outstanding principal balance isn't repaid by the first payment
date, the customer is liable for the retroactive interest from the
date of purchase. Which could get pretty brutal if you're stringing
it out to 2010. The interesting part, at least for me, is the economic
balance that is struck between the two parties.
So, to start with, you've got the furniture
store. They're primarily concerned with generating sales and moving
inventory and a deferred payment plan is a great way to accomplish
this. The problem is that most furniture stores are not in a financial
position to defer their revenue for 24 months and don't have the
staff to handle the servicing requirements on variable-rate debt.
Enter the finance company. The economics work for them because they
typically buy the receivables from the retailer at a discount (to
compensate for the no interest period) and they can leverage their
existing infrastructure to service the new debt at a low incremental
cost. Both parties benefit under this type of scenario: the furniture
store gets their money up front from the finance company and the
finance company gets the discount yield plus the retroactive interest
if the customer doesn't settle their full balance.
The private label relationship represents
an efficient economic system; however, the efficiency can come at
the expense of the customer. The combination of the purchase price
plus however-many years worth of accrued interest, at a feelgood
rate like 18%, can be a tough nut to crack. On top of that, many
finance companies use their private label accounts as a lead source
for their home equity business lines. Once a customer racks up a
large enough balance, the finance company will offer to refinance
them at a lower rate in exchange for a security interest in their
home. This is the dirty little secret of the finance company; ultimately
they want you to rack up a large enough unsecured balance that they
can roll you into a long-term secured product.
In other words, the sweet financing
on the couch is sort of like the proverbial first free hit of crack.
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